Data Protection

Heibaji Privacy Policy — Our Commitment to Protecting Your Data

Sharing your personal information with Heibaji means placing your trust in us — and protecting that trust is our greatest responsibility. This policy clearly explains what data we collect, why we collect it, how we store it, and who we do or don't share it with.

Last Updated: January 2026
Version: v3.1
Reading time: ~6 minutes

Heibaji Privacy Policy at a Glance

Here are the key highlights before you read the full document

Limited Collection

Only necessary information is collected.

Never Sold

Your data is never sold.

Encryption

All data is encrypted via SSL.

Your Control

You can view or delete your data.

Limited Sharing

Shared with partners only when necessary.

No Spam

No marketing messages without your permission.

How Heibaji Protects Your Privacy

Learn the core pillars of our data protection

01
Minimal Data Collection

Heibaji only collects information that is strictly necessary — to manage your account, keep payments secure, or provide support. Requesting unnecessary data goes against our policy.

02
Military-Grade Encryption

Heibaji transmits all your data using 256-bit SSL/TLS encryption. Data stored in our databases is also encrypted — making it impossible to read from outside.

03
Access Control

Within Heibaji, only authorized staff may access your data on a need-to-know basis. Every access is logged and regularly audited.

04
Not Sold to Third Parties

Your name, number, payment details — Heibaji never sells any of it. None of your information is shared with advertisers, data brokers, or third parties for commercial purposes.

05
Right to Erasure

You may request the deletion of your account and all associated personal data at any time. Heibaji fulfills such requests within 30 days.

06
Compliant with International Standards

Heibaji follows international data protection standards (GDPR-inspired). Our privacy policy is reviewed regularly by legal experts.

1What Information We Collect

Heibaji only collects information that is strictly necessary to provide you with the best experience. No unnecessary data is ever requested.

1.1 Information You Provide

Data TypeWhen collectedWhy It's Needed
Mobile NumberAt registrationAccount Verification & Communication
Password (Hashed)At registrationAccount Security
Name (Optional)On profile updatesPersonalized Experience
Payment InformationOn Deposits/WithdrawalsProcessing Transactions
Identity Verification (KYC)Large WithdrawalsIdentity Verification

1.2 Automatically Collected Information

What Heibaji Will Never Ask For

Heibaji will never ask for your bank PIN, bKash/Nagad password, National ID number (outside of KYC), or social media passwords. Any such request is a scam — report it to support immediately.

2How Your Information Is Used

Heibaji uses your information solely to provide you with a better service. Below is a clear breakdown of exactly what each piece of information is used for.

2.1 Service Delivery

2.2 Safety & Security

2.3 Communication

Our Promise: Heibaji never uses your data for ad profiling, third-party ad targeting, or any marketing purpose without your consent.

3Who Your Data Is Shared With

Heibaji shares your information only in very limited circumstances. The complete list is provided below:

3.1 Service Providers

Limited data may be shared with selected partners for payment processing, game operations, and technical support. These partners are required to comply with Heibaji's privacy standards.

3.2 Legal Obligations

Information may be disclosed in response to a court order or a lawful request from law enforcement. In such cases, Heibaji will endeavour to notify you to the extent possible.

3.3 Never Shared

Our Partners' Standards

Every organization that Heibaji works with is bound by a strict confidentiality agreement. If any partner breaches these terms, the relationship is terminated immediately.

4Data Storage & Security Measures

Heibaji uses multiple layers of security to keep your information protected.

Secure Servers
Data is stored in internationally certified secure data centers with 24x7 monitoring.
Password Hashing
Your password is never stored in plain text — bcrypt hashing is used.
Real-Time Monitoring
AI-powered fraud detection system to identify suspicious activity.
Regular Backups
Regular encrypted backups are taken to ensure no data is ever lost.

4.1 Data Retention Period

5Cookies & Tracking Technologies

Heibaji uses cookies to enhance your browsing experience and make the platform more effective.

5.1 What Types of Cookies We Use

Cookie TypePurposeRetention period
Essential Maintaining login sessions, security functions Cleared at end of session
Functionality Remembering language preferences and game settings Up to 1 year
Analytics Site Performance Monitoring (Anonymous) Up to 2 years

5.2 How to Disable Cookies

You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may cause some features of the site to not function properly.

No Third-Party Trackers

Heibaji does not use any third-party advertising trackers (such as Facebook Pixel or Google Ads trackers). All our analytics are conducted on a fully anonymized basis.

6Your Rights

You have full control over your own data at Heibaji. The rights below can be exercised at any time.

Right to Access

You may request to know what information Heibaji holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your account and personal data.

Right to Restriction of Processing

You can request that we stop using your data for specific purposes.

Data Portability

You may request a copy of your data in a readable format.

Right to Opt Out of Marketing

You can opt out of promotional messages at any time.

How to Exercise Your Rights

To exercise these rights Help Center Contact us or email support@heibaji.ws. Heibaji is committed to responding within 30 days.

7Children's Privacy

Heibaji is strictly not intended for anyone under the age of 18. We do not knowingly collect any data from minors.

If we discover that a minor has created an account, it will be closed immediately and all associated data will be permanently deleted.

If you believe a minor is using Heibaji, please contact us immediately at our Help Center Let us know.

8Policy Changes & Updates

Heibaji may update this privacy policy from time to time. We will notify you before any significant changes are made.

Update History

January 2026 — v3.1
Cookie policy update, clarification of data retention periods, addition of new payment partner information.
July 2026 — v3.0
Expanded user rights section and further clarification of the KYC process.
January 2026 — v2.5
Addition of international data protection standards; full rewrite in Bengali.
March 2023 — v2.0
Updated payment data handling policy and added cybersecurity section.

Change Notifications

For any significant changes, Heibaji will:

  • An SMS will be sent to your registered mobile number.
  • A notification banner will be displayed on the site.
  • You will be notified at least 14 days before any changes take effect.
  • Previous versions will always be available in the Help Center.
To stay informed about updates

For any questions regarding changes to the Privacy Policy Help Center Get in touch with us.

Privacy FAQs

No, never. Heibaji will never ask for or store your bKash, Nagad, or bank password or PIN. Payments are processed exclusively through payment gateways. If anyone asks for this information claiming to be Heibaji — it is a scam.

Heibaji employs the highest security standards. Your data is protected with 256-bit SSL encryption, secure servers, and real-time monitoring. That said, please keep your password strong and never share it with anyone.

Yes. If you request account deletion, your personal data will be removed. However, transaction records may need to be retained for a specific period in accordance with financial regulations. Contact support for more details.

No. Your gaming history is completely private. Only you and authorized Heibaji staff (for security purposes) can view it — no other members or third parties have access.

You can opt out of promotional messages at any time by contacting support. Essential account notifications — such as login alerts and payment confirmations — will always be sent, as they are required for your security.
Privacy Policy Summary
Minimal Data Collection
256-bit SSL Encryption
Your Data Is Never Sold
You have the right to have your data deleted
24x7 Security Monitoring
Compliance with International Standards

Your Privacy Is Protected — Join with Confidence

Your data is completely safe at Heibaji. Our strict privacy policy is in place to protect you. Open an account today and enjoy gaming with total peace of mind.

100%
Data Secured
256-bit
SSL Encryption
0
Data Sales
24x7
Security Monitoring
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